What Our Clients Have To Say
We felt like we were always one step behind when it came to technology. After hiring Opti-Vise, we feel like we are now one step ahead.
“We moved to the Optimize-IT Network Support program a few years ago. We felt like we were always one step behind when it came to technology. After hiring Opti-Vise, we feel like we are now one step ahead. They took the time to get to know our business and our specific needs, and helped to upgrade our company’s tech infrastructure so our operations are more streamlined and efficient. Continuous monitoring helps prevent problems before they cause harm or network downtime, and we know that Opti-Vise is available should an emergency arise.
For small businesses like us, hiring an IT company can have huge financial impacts. We feel like it is a necessary investment that gives us peace of mind. If you are looking for a reputable IT company with experience and expertise to keep your office running smoothly and efficiently, you should contact Opti-Vise.”
Brad VanVleet, VanVleet Insurance
We have been able to upgrade and streamline our network, making it much easier to use.
“Working with Opti-Vise enables us to focus on the needs of our company and provides a peace of mind knowing that our IT is in good hands. Their team is proactive, as well as reactive to needs when they arise. We have been able to upgrade and streamline our network, making it much easier to use. And we know that if we have an issue, we have a wonderful, competent network of professionals to help. We have been very happy since our transition to Opti-Vise IT.”
Doug Mikesell, Reynolds Plumbing
We can ALWAYS reach a person - not just an automated response – when calling their office!
“For us, peace of mind has been the single biggest benefit of working with Opti-Vise IT. Using their Data Protection services, we know that should anything happen to our building or computers, we will always have our most vital information available to operate business as usual. We are confident that the team at Opti-Vise has the experience to get the job done, and we greatly appreciate that we can ALWAYS reach a person - not just an automated response – when calling their office.”
Carrie Tucker, Catron’s Glass
The rapid response and friendly nature of the employees at Opti-Vise are second to none.
“The ability to operate on a daily basis knowing Opti-Vise is handling all of the potential malware, storage issues, and data retrieval has been a great benefit to our company. Opti-Vise keeps us updated with the latest technology and software through their two year rotation program and their customer service department far supersedes any of its competitors. The rapid response and friendly nature of the employees at Opti-Vise are second to none.”
Jessica Lykins, Ed Smith & Associates
I knew that we had found an IT partner that we could trust to look out for our best interest.
I serve as the Senior Manager at Alpha and Omega Building Services (A&O) where we have more than 400 full time employees providing services on over 10 million square feet per day, 24 hours per day, and 7 days a week. The logistics required behind the scenes of our operation can be complex, and requires consistent connectivity and data access - on demand. We have been on the course of rapid growth, and to say we had out-paced our technology infrastructure would be an understatement. We found ourselves in a position that was not only affecting productivity, but presented some significant security concerns as well. I knew we needed to make a change. I also recognized that I was going to have one chance to get this right. I had to find a solution that could set us on the right course – quickly and efficiently.
Opti-vise IT came highly recommended by our accountant, but I am a strong believer in healthy competition, so I began discussions with multiple IT groups. I narrowed the pool down to four, then down to two. Ultimately, the decision came down to who gave us the most confidence. Opti-vise IT not only had significant experience under their belt, they were very confident in their network design proposal and on-going support structure. Ultimately, that gave us the confidence we were looking for.
The downside to technology is that you can’t purchase it and walk away. It requires constant attention and that represents an on-going cost. From my perspective, the challenge is not how to eliminate that cost, it’s how to manage it.
At one point we ran into a significant issue regarding software compatibility with one of our servers. Instead of just bandaging the issue, the team at Opti-vise IT really stuck with it and did what they had to do to solve the problem at its core. While a bandage could have been a quick fix, it would have also cost us significantly more money and downtime in the future. Opti-vise IT did a great job at communicating this. I respect that work ethic and at that point I knew that we had found an IT partner that we could trust to look out for our best interest.
Jennifer Keish, Alpha & Omega Building Services
We receive quick friendly response and we’re kept updated on the status of the ticket.
“The ability to easily create a service ticket for our IT problems has been wonderful. We receive quick friendly response and we’re kept updated on the status of the ticket. We also receive an email when the problem has been resolved with detail of the problem. This makes it easy to match the ticket to a bill. We would absolutely recommend Opti-Vise!
Karen Klingle, Bockrath Flooring and Rugs
The assurance that we don’t have any lapse in our backup gives us peace of mind regarding all our scheduling, payment postings, and patient information.
“It is great knowing that we have one contact for all our hardware/IT issues and our network is monitored continually. The assurance that we don’t have any lapse in our backup gives us peace of mind regarding all our scheduling, payment postings, and patient information. Their goal is to keep your office running smoothly so when we do have an issue, they are quick to respond with either a phone call or an on-site visit to resolve the problem. We would highly recommend Opti-Vise – You will not be disappointed.”
Donna Priode, Dr. Terrence L. Allemang
Their capable staff have been willing to tackle a broad spectrum of projects without losing attention to detail.
“The ability to enter a service ticket at any time and know that it will get the attention it requires has been a huge benefit to our company. We have very much appreciated the level of personal attention and involvement by the Opti-Vise staff with projects both large and small. Their capable staff have been willing to tackle a broad spectrum of projects without losing attention to detail. I would definitely recommend them for any of your IT needs and feel that you would be pleased with what they would bring to the table and the attention they would give your project.”
Rod Brubaker, Brubaker Grain